1. Scope

These General Terms and Conditions (GTC) apply to all sales and services of the sole proprietorship Benjamin Fischer – Helveticoins, Vorderdorfstrasse 7, 5524 Niederwil, Switzerland (hereinafter referred to as "the Company"). They apply to all contracts concluded via the website helveticoins.ch, by email, telephone or in person. By placing an order, the customer accepts these GTC in their current version.

2. Conclusion of Contract

A purchase contract is concluded as soon as the customer accepts an offer from the Company – whether through online order, email, telephone, or verbally. The contract is also valid if an automatic order confirmation is sent.

3. Prices

All prices are quoted in Swiss Francs (CHF). Prices are subject to change. Prices are exclusive of shipping costs. No VAT is charged for deliveries within Switzerland, as Helveticoins is exempt from VAT (small business regulation).

4. Payment

The following payment methods are available: TWINT, Credit Card (Visa, Mastercard, etc.), Klarna (invoice & installment), Invoice (only within Switzerland, payable within 5 days), PayPal. Payment is made in Swiss Francs (CHF). Shipping takes place only after successful payment. When paying by bank transfer, the customer agrees to pay the full amount within 7 days from the invoice date. In case of default, Helveticoins may charge interest of 5% p.a. as well as dunning fees. Helveticoins reserves the right to exclude certain payment methods or request prepayment – especially for first orders or poor creditworthiness (e.g., via Klarna).

5. Condition of Coins

The products offered are ancient coins, whose condition is described as accurately as possible in text and images. Minor deviations in color, tone, or surface texture do not constitute defects.

6. Delivery

Delivery is only possible within Switzerland. Orders from abroad cannot be considered. Shipping costs are displayed separately during the ordering process. Delivery usually takes place within 2–5 business days after payment is received via Swiss Post. Helveticoins is not liable for delays caused by third parties or force majeure (e.g., strikes, natural disasters). Delivery is at the buyer's risk unless transport insurance is agreed.

7. Exchange / Return

An exchange or return is possible within 7 days after receipt of the goods – only for unused, unopened items. The buyer bears the return shipping costs and any depreciation. Excluded from exchange or return: specially ordered or reserved items, discounted goods, as well as already opened or damaged packaging.

8. Warranty

An exchange or return is possible within 7 days after receipt of the goods – only for unused, unopened items. The buyer bears the return shipping costs and any depreciation. Excluded from exchange or return: specially ordered or reserved items, discounted goods, as well as already opened or damaged packaging. ⚠️ Important Notice: If a different or counterfeit coin is returned instead of the originally delivered coin, Helveticoins reserves the right to report the incident to the competent authorities and initiate legal action.

9. Liability

The Company is not liable for damages arising from the use of the sold items or the website. Liability for consequential damages or lost profits is excluded. Liability is limited to the value of the goods.

10. Copyright

All content on this website – in particular texts, images, and designs – is protected by copyright. Use without written permission from Helveticoins is prohibited.

11. Data Protection

Personal data is stored exclusively for the purpose of processing the purchase and will not be passed on to third parties, unless this is necessary for delivery or payment. The Swiss Data Protection Act (DSG) applies. Further information can be found in our privacy policy.

12. Price Errors

In the event of obvious technical errors or malfunctions in the price display on the website, Helveticoins reserves the right to withdraw from the purchase or sales offer. In such cases, the customer will be informed immediately. There is no entitlement to delivery at an obviously incorrect price.

13. Retention of Title

The goods remain the property of Helveticoins until full payment has been received.

14. Place of Jurisdiction and Applicable Law

Swiss law exclusively applies. The place of jurisdiction is Niederwil, Switzerland.

15. Severability Clause

Should any provision of these GTC be wholly or partially invalid, the validity of the remaining provisions shall remain unaffected.